Our hospitality customer experience solutions are tailored to the needs of regional, national and global brands across all market segments. Our expertise include: Hotels, Resorts, Restaurants, Theatres, Retail and Theme Parks.
STAYAT Quality Assurance and Mystery Shopping program evaluates front and back of the house team and management members including, front desk, housekeeping and maintenance. From making a reservation to arriving and residing at the facility to departure, our evaluation focuses on phone reservation, amenities and product offerings, restaurants and bars, gift shops, room service, spa services, salons, pool, valet and bellman services, convention planning, concierge services, catering services &event planning and guest service delivery specifics ” touch point” evaluations STAYAT arranges mystery shoppers for brands that truly care about the guest experience and offers excellence in guest service. Would you like to learn more about our programs and 360 degree solutions, please contact us by phone 317 372 6886 or email email@example.com